The Firm

An independent professional services practice providing primarily Management Consulting, Operations Management and Risk Control services with special focus on process re-engineering and continuous improvement initiatives resulting in efficiency gains, faster turn-around time, transaction accuracy, customer confidence, quality service delivery which consequently impacts bottom line positively.

Our Services Portfolio

We offer a full range of business and operations management solution covering three key areas- Business Transformation, Operational Efficiency and Lean & Cultural Transformation. Each service is delivered with clearly identified and agreed deliverables and outcomes: Business Process Re-engineering, Target Operating Model, Change Management, Operations Strategy, Organisation Re-Design, Operations Due-Deligence, Total Quality Management, Lean Management System etc

Our Approach

Our approach incorporates understanding our clients and their needs and people by conducting a detailed assessment of your business, operation, processes and or tasks. We ensure that we fully understand the client’s desired outcome before we begin any engagement. We’ll then ensure complete alignment of your leadership team with the gains inherent in the engagement and our value proposition. We will provide a high degree of competency and skill by helping to design and, where required, implement solutions. We take ownership by expecting to be held accountable for our advice and actions. Where required and appropriate, we would share the risk of achieving the desired outcome. We review our performance during and at the end of the engagement by setting up key measures to ensure that results can be monitored. We reduce or eliminate the ongoing dependence on the consultant by transferring critical skills to key member(s) of your staff.

We understand that each client has unique needs, so we offer an assortment of unique and powerful services through different levels of engagement, to generate the savings your company expects and deserves.

We accept the role of being more than a vendor to our customers. We conduct ourselves as an extension of your organisation, and we accept responsibility for a successful outcome. We are a team with our customer.

Our Professional Services fall into 3 primary categories - Innovation, Discovery and Implementation.

Innovation Services: Our Innovation services focus on creating awareness and understanding, and assisting executives with the awareness & visioning process to determine the possibilities, and how to leverage this executive awareness.

  • Thought leadership and visioning
  • Strategic Planning

Discovery Services: Our Discovery services focus on Consulting from both a business and technical perspective, covering the areas of scope and requirement definition, hi-level planning, solution design, and business case development.

  • Business Case and Benefits
  • Business and Technical Requirement
  • Services Modelling and Process Mapping
  • Quality Assurance
  • Content Development

Implementation Services: Our Implementation services focus on programme and project management for delivering outcomes.

  • Quality Assurance Delivery
  • Project Planning & Direction
  • Programme Management

Transform your business. Increase your profit.

Management

Your organization is faced with business transformation drivers that provide an opportunity, or increase the risk in failing to adapt.

Our extensive domain experience can help you leverage these transformation drivers to bring competitive, forward-thinking efficiency to your organization